CASE · AVIATION LOGISTICS
Every urgent order lives in one planner’s head
An aviation logistics firm moves oversize cargo ordered by WhatsApp, phone and email. We built a plan the planner can talk to, and the planner applies every change.
One planner holds the whole day
The planner knows every customer and builds tomorrow’s plan each evening. The software reads email only, so messages and calls stay in one person’s head.
The planner changes the plan in plain words
Each message becomes an order line linked to its source, and the agent asks when size, weight or ready time is missing. The planner asks for changes in English or Chinese, sees what goes late and applies the fix.
The same job, before and after
Illustrative workflow with sample data.
Where it stands
Demonstrated
The demo runs on sample data built from the company’s account of its day.
Next
One real day of orders goes against the planner’s own plan.
What changes
| Measure | Before | With the agent |
|---|---|---|
| Time to re-plan after a disruption | ≈ 30 minutes | ≈ 10 minutes |
Figures marked ≈ are estimates for a typical case, not measured results. They are replaced with the client’s own figures once measured.
Talk to us
Send one day of messages and your planner’s plan. We show where the agent agrees and where it does not.
enquiry@redesignyour.work
