COMPANY MEMORY
The rules sit in a few people’s heads, where no AI tool can see them
We write the company’s rules down as skills, connect its data through MCP and keep its history as sourced records. Agents then work the way the company already works.
The answers live with a few people
New staff learn by asking around, each system is opened and searched by hand, and an AI tool knows nothing about the company.
Rules, data and history, written down
Every agent follows the same skills and reaches each system with the permissions a person would have. When no rule or record applies, the agent asks a person instead of inventing an answer.
Every fact with its source
Years of email become records that staff search and agents recall. Each fact links to the email it came from, and the originals are never changed.
Running today: the full system has been staged on an archive of about 400,000 emails and is paused before production. Intake and the supplier directory run in production in a travel agency’s ERP.
Talk to us
We take one mailbox or old database and show what it found, with sources.
enquiry@redesignyour.work
