STAFF ASSISTANT

Most office work is finding, filling in and chasing

An employee asks in one line. The assistant reads the policies, files and systems and brings back the form, quote or email for a person to approve.

80% of the work is manual

One leave request done by hand: the employee asks HR and waits, searches the shared drive and the old mailbox, fills in the form and chases the approval. Most of it is manual work; the decision is the small part.

Senior staff still write the first drafts themselves. Deciding is the small part of the day.

One line, ready to approve

Ken asks the staff assistant to send the actions from a project call; it reads the transcript, splits the actions by owner and drafts the messages, and Ken reviews them before they go. Illustrative workflow on sample data.

The assistant does the 80% and shows every source. The employee decides the last 20%, and nothing is sent, submitted or signed without a person.

The same job, before and after

A day with the staff assistant, before and after. Illustrative workflow on sample data.

Illustrative workflow on sample data.

Where it helps

FINANCE AND HR

“Claim this receipt.” “File my leave.”

It finds the receipt or the policy and fills in the form.

SALES AND BIDS

“Fill this tender.”

It drafts briefs, quotes and tender answers from the case file, with sources.

PROJECTS AND ADMIN

“Minutes for today’s meeting.”

It writes minutes and actions, replies to email and chases documents.

Running today

Admin email replies are in production at a travel agency; bid work has been shown on a prospect’s own files, and finance, HR, sales and project work on sample data.

Talk to us

Bring your handbook, a few emails and one form, and we will show what the assistant does with them.

enquiry@redesignyour.work

Redesign · Redesign the way you work.

Section5 Intelligence Pte. Ltd. · Singapore

enquiry@redesignyour.work