PRODUCTS
From one agent to an AI-native company
Each product takes one kind of routine work off the staff. The AI-native company puts them together on the company’s own rules and data, so agents become first-class members of staff.
The six products
TRANSFORMATION
AI-native company
AI agents become first-class members of staff. We write the rules as skills, connect the data through MCP and move the work over one workflow at a time.
OPERATIONS
Operations agents
Agents inside the ERP, CRM or case system read each enquiry or order and draft the reply or quote. A person approves anything that spends money or makes a promise.
CUSTOMERS
Conversational AI
Agents answer Instagram, WhatsApp and web chat from one inbox. Reception AI takes an enquiry to a confirmed booking inside the chat.
EVERY EMPLOYEE
Staff assistant
An employee asks in one line. The assistant prepares the form, quote or email from the company’s own records, and the employee checks and sends.
PLATFORM
Agent platform
Every agent runs on one base around the clock, with sign-in, channels and approvals in one place and a record of each action.
MEMORY
Company memory
Years of email, files and old databases become records that staff search and agents recall. Every fact links to the email it came from.
How a project runs
1 · DEPLOY
An agent takes over one routine job
Enquiries, bookings or document chasing come first. Staff approve what the agent prepares, and results show within weeks.
2 · RESHAPE
Then the process changes around it
Small refunds are approved by rule instead of in a group chat, and the owner only sees the decisions that need them.
3 · BUILD
New work becomes possible
Reception answers at midnight, the planner talks to the plan, and a tender response takes a day.
- Discover. We learn how the business runs and who decides what, and map the key processes.
- Define. We agree the scope, the delivery stages and how each stage will be accepted.
- Design. We work through the key screens and rules with the staff before building.
- Deliver. We build on the business’s real data, train the team and hand over. The measure that counts is agreed before the next stage is priced.
After go-live
Who runs it
We or the client’s team, as agreed at the start, with a named engineer who knows the business.
Changes
A new rule, service or channel is added within a week, without a new project.
Cost
A fixed monthly fee, plus the AI usage each agent actually consumes, shown per agent.
Review
Once a month we go through what the agents did, where people stepped in and which rules to change.
What we do not do
We do not replace the mailboxes, accounting or booking tools a business already uses; we build the layer in between. We do not use AI where a clearer form or a Monday-morning report would do, and we say so. We do not publish self-serve demos, because the systems call AI models on every message; we show them live on a call, with data like the client’s.
Talk to us
Tell us which workflow costs the most time, and we will show the closest working system on a call.
enquiry@redesignyour.work
